We ship via UPS within the U.S. and internationally. Standard shipping is via UPS ground. Overnight, 2nd and 3rd business day UPS air services are also available. Business days exclude weekends and holidays. Next day and Saturday delivery is available in some areas, please contact us for more information. Please note that some products can not be shipped outside of the U.S or with any air service. Check our payment policy (below) for further information on international orders. A street address is required for shipping. Shipments cannot be made to a P.O Box address. If a UPS delivery is re-routed, per customer request or due to inaccurate customer supplied delivery information, an additional $10.00 service charge applies per package. Please have someone available to sign for the delivery. It is the discretion of the UPS to leave a package unattended, even if requested by the recipient.
While most items are in stock for immediate shipment, occasionally an item will be backordered. In-stock items will ship immediately, and backordered items will ship when available. You must contact us promptly if you wish to cancel backorder.
All refused orders are subject to a 15% restocking charge plus additional shipping costs. If the order was shipped according to our free shipping offer, you will be responsible for any shipping charges that would have originally applied.
Damage or Shortage claims
Please check your order carefully against our packing list upon receipt and notify us of any missing items immediately. You must initiate claims for damaged merchandise directly with the delivering carrier. Retain all shipping cartons and packing materials for inspection by carrier. WMA is not obligated to initiate damage claims.